Here’s What Happens When You Listen to Your Customers
Hearst runs four daily newspapers in Fairfield County, Connecticut, and its Websites recently went through a redesign to get on the same platform and to look a little more uniform.
Now we all know people hate change. And the readers of the Greenwich Time weren’t happy about their new homepage.
They wanted their clock back. The Greenwich Clock had been a part of the site’s banner - and identity - even before newspapers went digital. more







