The Big Fat Marketing Blog

I’ve written a fair amount about the ways that individual retail brands are using social and mobile marketing to get closer to their customers, enticing their biggest fans to step up and advocate for the brands, and monitoring social media as an early warning system for CRM problems.

But I had a chance on Monday to view digital media takeup from another retail perspective: that of the shopping-center landlord or property manager. I sat in on a panel discussion at the Fusion conference going on in Chicago that week, mounted by the International Council of Shopping Centers, a trade association for the shopping center industry. more

I’ve written a fair amount about the ways that individual retail brands are using social and mobile marketing to get closer to their customers, enticing their biggest fans to step up and advocate for the brands, and monitoring social media as an early warning system for CRM problems.

But I had a chance on Monday to view digital media takeup from another retail perspective: that of the shopping-center landlord or property manager. I sat in on a panel discussion at the Fusion conference going on in Chicago that week, mounted by the International Council of Shopping Centers, a trade association for the shopping center industry. more