Can a “Great For You” Food Label Build Loyalty?
Walmart said a year ago that it would make it easier for its customers to identify which foods on its shelves are healthier than others. This spring it will make good on that pledge by adding “Great For You” icons to hundreds of packages of foods in its stores.
Walmart already has millions of loyal customers simply because it has good prices at a good value. Now the question is: Can an icon that identifies healthier foods be an unconventional way to encourage, even build, customer loyalty for the retailer? more







