Pepsi’s Pick-up Line: ‘F’ for the App, But ‘A’ for the Apology
About two months after Pepsi’s Amp Energy brand began offering a free iPhone app that promised to teach men how to find social success with 24 different female stereotypes, the app has been pulled from iTunes because of an apparent flood of protests in blogs, in Twitter and on 24-hour cable business shows.
But the most interesting thing to me is that, having been damned because it did let one of its brands roll out this fairly cheesy app, Pepsi was then soundly damned because it didn’t—that is, didn’t insulate the parent company from this controversy but instead issued an online apology in a way that took it broader than just the Amp product line. more







